ITIL Service Operation - CA-IM-PN-ITIL-LO-R16 - EL - MEA

This course covers the concepts of ITIL® Service Operation. Students will learn about IT service lifecycle service operation, service operation processes and common service operation activities, service operation functions and technical considerations.

Course Introduction
Chapter 01 Course Introduction
Chapter 02 IT Service Lifecycle Service Operation
Chapter 03 Service Operation Processes
Chapter 04 Common Service Operation Activities
Chapter 05 Service Operation Functions
Chapter 06 Technical Considerations


Course come with instructor lectures on professionaly produced videos; printable student courseware; workbooks; checkpoints and sample exams; online module testing; online ITIL Expert mentoring support; printable certificate of completion; ITIL Credits; PDUs and CEUs;ITIL® and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved; All ITIL® courses are offered by itSM Solutions ATO of AXELOS Limited. 6 Months Course Access