This course covers elements of Tivoli's process automation engine 7.5 that are common to all products based on the engine. It is the prerequisite for more advanced training on IBM's Service Mangement products.

The course is technical and hands-on in nature. In addition to abstract concepts and use, technical details of the applications and data structures used by IBM Service Management applications are discussed.

Audience:

This intermediate course is for implementers, deployment and project teams, system administrators, database administrators, and consultants who are new to Tivoli's process automation engine and will be using IBM Service Management products.

Brand: Asset Management

Event Number: TR711G

Available Languages: English (US),English (UK),French (Canada),German (Germany),Russian (Russia),Japanese (Japan),Chinese (Simplified),Italian (Italy),Polish (Poland),Portuguese (Brazil),French (France),Spanish (Latin America),Spanish (Spain),Portuguese (Portugal),Thai (Thailand),Dutch (The Netherlands),Turkish (Turkey),Romanian (Romania),Czech (Czech Republic),Latvian (Latvia),Lithuanian (Lithuania),Norwegian (Bokml),Swedish (Sweden),Danish (Denmark),Hebrew (Israel),Arabic,Greek (Greece),Korean (Korea),Bulgarian (B

Subjects: Technical

Objectives:

  • List the components of Tivoli' s process automation engine
  • Create the foundation data required for Tivoli' s process automation engine applications
  • Use work management
  • Report on Tivoli' s Process Automation Engine data
  • Customize the engine database configuration and applications
  • Automate IBM Service Management applications using workflows
  • Use the Integration Framework to import and export data

Course Detail:

Pre-Requisite Text:

There are no prerequisites for this course.

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