IBM SPECIAL DELIVERY REQUIRED COURSE: This ISDR course cannot be scheduled without IBM approval. If interested in this course, please contact your Local training Administrator.

IBM® Tealeaf® CX Mobile 9.0.1 extends Tealeaf analysis and insight to mobile applications to help organizations deliver an optimal digital experience.

In this course, you will learn how to

  • Find and replay mobile sessions
  • Use pre-built and custom reports to analyze mobile user interactions
  • Explain how Tealeaf captures the mobile user experience
  • Build step-based Events to drive custom reports and searches

Delivery Requirements: No training image is provided for this course. This course must be delivered using the participants' own Tealeaf system.

If you are enrolling in a Self Paced Virtual Classroom or Web Based Training course, before you enroll, please review the Self-Paced Virtual Classes and Web-Based Training Classes on our Terms and Conditions page, as well as the system requirements, to ensure that your system meets the minimum requirements for this course. Terms and Conditions: Ingram Micro - https://www.ingrammicrotraining.com/Terms-of-use.aspx; IBM - http://www.ibm.com/training/terms

Audience: This intermediate course should be attended by all Tealeaf analysts and administrators.

Brand: Marketing - Customer Insights and Marketing Analytics; Windows

Event Number: 9F24G

Available Languages: English (US),English (UK),French (Canada),German (Germany),Russian (Russia),Japanese (Japan),Chinese (Simplified),Italian (Italy),Polish (Poland),Portuguese (Brazil),French (France),Spanish (Latin America),Spanish (Spain),Portuguese (Portugal),Thai (Thailand),Dutch (The Netherlands),Turkish (Turkey),Romanian (Romania),Czech (Czech Republic),Latvian (Latvia),Lithuanian (Lithuania),Norwegian (Bokml),Swedish (Sweden),Danish (Denmark),Hebrew (Israel),Arabic,Greek (Greece),Korean (Korea),Bulgarian (B

Subjects: Technical

Objectives:

  • Describe how IBM® Tealeaf® CX Mobile captures the mobile experience
  • Find and replay mobile sessions
  • Use reports to understand user struggle
  • Identify indicators of user struggle
  • Build Events to identify and report on the mobile experience

Learn about;
ExperienceOne;
Tealeaf Customer Experience;
Tealeaf Customer Experience 9.0.0

Course Detail:

  • Course Overview
  • Unit 1. Introduction to IBM Tealeaf CX Mobile
  • Unit 2. Mobile Search, Replay and Reports
  • Unit 3. Mobile Data and Event Building
  • Course Wrap-up

Pre-Requisite Text:

It is recommended that you attend:

  • IBM Tealeaf Customer Experience Fundamentals
  • IBM Tealeaf Events and Reports

No Sessions available at this moment
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