This ½ day course is focused on imparting domain and vertical intelligence to B2B Sellers who are targeting IoT and Digital Transformation initiatives within Organizations that have retail environments. The course will provide industry domain intelligence which will help guide the sellers during their sales engagement activities with current and prospective customers.

Event Number: FL-IOTIARET

Available Languages: English (US),English (UK),French (Canada),German (Germany),Russian (Russia),Japanese (Japan),Chinese (Simplified),Italian (Italy),Portuguese (Brazil),French (France),Spanish (Latin America),Spanish (Spain),Portuguese (Portugal),Thai (Thailand),Dutch (The Netherlands)

Subjects: Technical

Course Detail:

Outline: Industry Acumen in Retail for IoT Opportunities (IOTIARET)
Lesson 1: Introduction
• Course Objectives

Lesson 2: Monetization Opportunities within the Retail Industry
• Objective: Recognize the true market opportunity and monetization possibilities that IoT brings to Organizations with Retail environments.
• Topics:
o Understand the central role played by IoT in achieving Digital Transformation initiatives for organizations with retail environments.
o Learn what is Smart and Connected Retail: The Digital state of the Union for the Retail environments.
§ Includes activities within the various Industry Consortia, Conferences and Alliances
o Landscape analysis of the Organizations with Retail environments.
o What are the common business challenges and goals that are top-of-mind for Retail environments
§ Market Demographics (e.g. millennials)
§ People
§ Process
§ Data
§ Things
o What are the focused business areas, use cases and applications which IoT can help remediate, solve or augment within Retail environments.
§ Smart CRM and Automated Checkout
§ Point-of-Sales (POS) Management
§ Omnichannel Conversion and Fulfillment
§ Buy online, ship to home
§ Buy in store, ship from store to home
§ Buy online, pickup in store
§ Buy online, return to store
§ Others

o Learn about the Opportunities which provide assured payback for IoT initiatives for Retail environments.
o Articulate the value proposition that Technology Vendors could bring could bring to the above focused business areas, use cases and applications, leveraging their IoT portfolio of solutions, ecosystems and partners.

Lesson 3: Develop a 360 view of a Retail Organization
• Objective: Describe the Industry, Market, Line-of-Business, Financial, Operational and Governance insights surrounding Retail environments.
• Topics:

o Financial acumen: Learn how recognize key details within financial statements, reports and analyst briefings for identifying potential opportunities for Digital Transformation and IoT initiatives.
§ Understand the different KPIs, and metrics for a typical retail environment (e.g. customer traffic, conversion rate, average sales, gross margin per store, basket size, YoY percentage change in sales, average sales per transaction, shopper value, average number of shoppers per transaction) specific to focused business areas of a retail organization.

o Operational acumen: Describe the high-level elements in a retail environment and their processes and workflow using an example:
§ Planning
§ Marketing & Brand Management
§ Production
§ Merchandising & Store design
§ Human Resources
§ Store Operations & Sales
§ Real estate lifecycle management
§ Technology
§ Inventory Management
§ Supply Chain, Fulfillment & Logistics
§ Others

o Governance acumen: Explore the common industry governance, risk management, customer data privacy, cybersecurity, regulatory and compliance administrations for Retail organizations and their impact on Digital Transformation and IoT initiatives and projects.

Pre-Requisite Text:

One or more years in complex solution sales

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