For decades, there have been big disconnects between the different roles of the IT shop. We struggle with inherent barriers between development projects and the stable infrastructure needed to deploy and run products. Applications are completed and tested in insulated internal environments without adequate collaboration between production IT staff and infrastructure administrators.Unforeseen challenges plague the production environment and wreak havoc with deadlines, deliverables, and, ultimately, the business mission. Security is often a wet blanket at best and an afterthought at worst. In the meantime, huge backlogs of work and technical debt pile up, which chronically erode the efficiency and agility of the business' IT capability.The grassroots DevOps movement has been a force for change in the face of these challenges. Although there's no simple definition for DevOps, over the past few years the DevOps recipe has become clear. It's time to put that recipe to work in your own teams.

Audience: Anyone in an IT leadership role
System administrators
IT operations staff
Release engineers
Configuration managers
Anyone involved with IT infrastructure
Developers and application team leads
Software managers and team leads
IT Project and program managers
Product owners and managers

Event Number: DOBC

Available Languages: English (US),English (UK),French (Canada),German (Germany),Russian (Russia),Japanese (Japan),Chinese (Simplified),Italian (Italy),Portuguese (Brazil),French (France),Spanish (Latin America),Spanish (Spain),Portuguese (Portugal),Thai (Thailand),Dutch (The Netherlands)

Subjects: Technical

Course Detail:

Introduction: DevOps � More than just Dev and Ops1. High-Performance IT Organizations2. Core Chronic Conflict
Silos of job function vs. alignment of mission
Waste, batching and flow3. Where DevOps Came From
The Lean Movement
Toyota, total quality, & Deming
The Agile Movement
The Continuous Delivery MovementExercise: IT Lifecycles � Points of Pain

Maturing a DevOps Practice in the Enterprise1. The Cultural Component
Culture vs. individual work
How to present the business case to leadership
How to keep leadership involved
How to dissolve operational silos over time2. Patterns You Can Follow
Lean startup teams
Collaboration tools
Automate everything you can
Key tooling and automation groups
Reserve time for improvement3. Eliminating Waste
Detecting uneven demand
Resolving overburdened teams
Applying waste principles and management to IT4. The Involvement Principles
Information security principles5. Security
Security management and process
Integrating security priorities with the rest of IT
Transforming security from a cost center to an equity builder
Resolving stakeholder conflictsExercise: The Involvement Process6. Automation
Benefits of automation: What to expect
Disruptions of automation
How to prevent new bottlenecks
Automating deployments
Leveling workflow around automation tools
Where should you automateExercise: Choosing a Value Stream7. Selecting the Value Stream to Start With8. Value Stream Mapping
Exercise: Value Stream Mapping9. Plan the Transformation10. Product and Organization Architecture

Your DevOps Journey: Amplify Feedback1. Principles of Feedback2. Telemetry: Metrics, Monitoring, Alerting
System monitoring tools examples: Nagios, Monit, and PagerDuty
How to choose tools and analyze their costs
Building M&M into operational processes
Log aggregation and tools example: Splunk
How to use alerts to boost efficiency
Metrics3. Using Telemetry to Anticipate Problems4. Feedback for Safe Deployment of Code5. Hypothesis-Driven DevelopmentExercise: Principles of Feedback

Conclusion and Charting Your Course1. Review2. Charting Your Course
Establishing a timeline3. Open Discussion

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