IT Professionals who expect to or who have recently transitioned into a management role.

Audience: managers; leaders

Event Number: BS-TILFAIM

Available Languages: English (US),English (UK),French (Canada),German (Germany),Russian (Russia),Japanese (Japan),Chinese (Simplified),Italian (Italy),Portuguese (Brazil),French (France),Spanish (Latin America),Spanish (Spain),Portuguese (Portugal),Thai (Thailand),Dutch (The Netherlands)

Subjects: Solutions


After completing this course, students will be able to: - Make a smooth transition into management - Develop your authentic leadership style - Engage and empower staff to achieve excellence - Build high performing, collaborative teams - Apply delegation best practices - Attract and retain great staff

Course Detail:

1 - Making the Transition into LeadershipDefining SuccessDeveloping Leadership CompetenciesActing as Leader, Liaison, Figurehead. Monitor, Disseminator, and SpokespersonAllocating ResourcesActing EntrepreneuriallyNegotiating and Handling Disturbances

2 - Building Trust, Engagement and InvolvementApplying SCARFLeading by Example with the 5 Components of Emotional Intelligence – Self-Awareness, Self-Regulation, Motivation, Empathy, and Social SkillEngaging, Involving, and Motivating OthersThe 4 Disciplines of Motivation – Behavioral, Cognitive, Psychodynamic, and HumanisticWorking with Differing Personality StylesDeveloping Your Leadership Psychological ToolkitDiscovering and Meeting Stakeholder Expectations

3 - Attracting and Keeping Great PeopleManaging PerformanceKnowing Your StaffChecking AssumptionsEngaging Your TeamLeading and Coaching for SuccessManaging Disruption

4 - Collaboration & TeamsCreating, Facilitating, and Maintaining Teams
Building a Team through Culture, Human to Human Relationships, Effective Communication, and Setting and Meeting Goals & Objectives
Modern, Autonomous, Self-Organizing, and Cross-Functional Teams

5 - Building People with Challenging WorkWillingness to DelegateDelegating Successfully - Preparing and Researching, Clarifying the Intent of the Task, Planning Your Delegation, Delegating Responsibility and Empowering Your Staff to Take Action, and Providing Ongoing Support and Oversight

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