Students will learn the best practices in process mapping using the latest industry standards (BPMN) so that both the business and IT stakeholders will be able to understand the models and map processes consistently through-out your organization.
Audience: Project Managers, Business Analysts, Business and IT stakeholders working with analysts
Event Number: BA05
Available Languages: English (US)
After completing this course, students will know how to: - Provide a solid foundation for applying business process modeling principles and best practices with BPMN - Demonstrate how to solve practical business problems using BPMN Business Process Diagrams (BPDs)
1 - INTRODUCTION
What is Business Process Modeling?
What is Business Process Modeling Notation (BPMN)?
Benefits of BPMN
2 - AN OVERVIEW OF GOVERNANCE
An overview of governance
Key governance questions to ask
What happens if you don’t have effective governance?
3 - MAPPING THE BUSINESS PROBLEM
Define a strategic outcomes map
Define a Business model and relevant processes
4 - MODELING SIMPLE BPMN STRUCTURES
When do you use BPMN?
What are simple BPMN structures?
AS-IS vs. TO-BE modeling
5 - MODELING COMPLEX BPMN STRUCTURES
What are complex BPMN structures
When to use complex BPMN structures
6 - ANALYZING PROCESS MODELS
Identifying poor process models
Creating process models that everyone can understand
Identify criteria for a well-defined process
7 - PROCESS MAPPING VERSUS PROCESS MODELING
Determine when to create a process map
Determine when to create a process model
Asking the four “Ares”
8 - ADDITIONAL RESOURCES
Learning about BPMN 2.0
More useful BPMN links
BPMN 2.0 free editors