To maximize performance and foster a healthy environment, senior managers must also motivate others, nurturing and utilizing the distinctive skills of each team member.

Audience: Mid- and upper-level managers looking to hone their senior management skills

Event Number: BS-LEFSM

Available Languages: English (US),English (UK),French (Canada),German (Germany),Russian (Russia),Japanese (Japan),Chinese (Simplified),Italian (Italy),Portuguese (Brazil),French (France),Spanish (Latin America),Spanish (Spain),Portuguese (Portugal),Thai (Thailand),Dutch (The Netherlands)

Subjects: Soft Skills

Objectives:

After completing this course, students will know how to: - Use wisdom and understanding to lead others - Deliver constructive critiques to your staff - More effectively coach and mentor your staff - Develop new managers - Better motivate your staff - Navigate organizational politics

Course Detail:

1 - LEADING OTHERS
Comparing Vertical and Lateral Hierarchies: Leading in Different Structures of Command and Control
Leveraging Your Organization’s Structure
Knowing Your Employees – Developing Empathy
Beginning with the End in Mind and Back-Casting to the Desired Future State
Setting S.M.A.R.T. Goals
Earning Your Team’s Trust with Honesty, Reliability, Availability, and Openness

2 - STRATEGIES FOR COURSE CORRECTION
Lighting a Fire: Motivating, Guiding, and Inspiring
Resolving Conflict: Forcing, Accommodating, Avoiding, Compromising, and Collaborating
Changing the Script: Trusting Your Team, Empowering Delegation, Celebrating Success, and Building & Reinforcing Your Team
Defining Team Roles and Creating a Balanced Team

3 - EFFECTIVE COACHING AND MENTORING
Providing Clear and Timely Feedback
Creating a Supportive Environment
Building a Mentorship Plan - Mentoring for Success

4 - TRAINING NEW MANAGERS
Preparing, Developing, and Supporting New Managers
Defining and Building Competencies
Documenting Best Practices while Rewarding and Emulating Effective Managers
Encouraging a Peer Network

6 - ORGANIZATIONAL POLITICS
Being Politically Savvy, Ethical, and Effective
Building Political Intelligence
Understanding the Landscape

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